This guide will walk you through connecting your Braze account to Email Love Builder, enabling you to export email templates directly to Braze.
Prerequisites
Before connecting, you'll need:
- A Braze account with administrator access
- Your Braze REST API Key (with email template permissions)
- Your Braze instance identifier (e.g., US-01, US-02, EU-01)
Connecting Braze
Step 1: Locate Your Braze Instance
Your Braze instance identifier is shown in the Braze dashboard URL or in your account settings. Common instances include:
- US-01, US-02, US-03, US-04 (United States)
- EU-01 (Europe)
- AP-01 (Asia Pacific)
Step 2: Get Your REST API Key
- Log in to your Braze dashboard
- Navigate to Settings > API Keys
- Create a new API Key or use an existing one
- Ensure the key has permissions for Email Template management
- Copy the API Key value
Step 3: Connect in Email Love Builder
- In Email Love Builder, go to Settings > Integrations
- Find Braze and click Connect
- Select your Braze instance from the dropdown
- Paste your Braze REST API Key in the provided field
- Click Save
Email Love Builder will validate your credentials. Once validation is complete, your Braze integration is active.
Exporting Templates to Braze
Once connected, exporting a template to Braze is simple:
- Open a template in the Email Love Builder editor
- Click the Export button in the toolbar
- Select Export to Braze
- Your template is created as a new email template in your Braze account
- You can now use this template in your Braze campaigns
Template Details
When you export a template to Braze:
- The template name matches the template name in Email Love Builder
- The template includes all HTML, styling, and content from your Email Love Builder template
- The template is created in an unpublished state, allowing you to review it before use
- Any images or assets are embedded or linked based on Email Love Builder's export settings
Disconnecting Braze
To remove the Braze integration:
- Go to Settings > Integrations
- Find Braze in the list
- Click Disconnect
Your Braze account and any previously exported templates remain unchanged. You can reconnect at any time.
Troubleshooting
"Invalid API Key" Error
- Verify that your REST API Key is correct
- Confirm that the key has email template permissions enabled
- Check that the key hasn't expired in your Braze dashboard
"Instance Not Found" Error
- Double-check that your Braze instance identifier is correct
- Ensure your instance matches your Braze dashboard location
Export Fails
- Verify that your Braze integration is still active in Settings > Integrations
- Check that your API Key still has the necessary permissions
- Try disconnecting and reconnecting your Braze account
Need Help?
For additional support:
- Consult Braze's API documentation
- Contact Braze support for account-specific issues
- Reach out to the Email Love Builder team for integration questions