This guide will walk you through connecting your Iterable account to Email Love Builder, enabling you to export email templates directly to Iterable.
Prerequisites
Before connecting, you'll need:
- An Iterable account with administrator access
- Your Iterable Server-side API Key (with email template permissions)
- Your Iterable data center location
Connecting Iterable
Step 1: Identify Your Data Center
Iterable operates in multiple data centers. Your data center is typically indicated in your Iterable dashboard URL or account settings. Common options include:
- US (United States)
- EU (Europe)
If you're unsure, check your Iterable account settings or contact Iterable support.
Step 2: Get Your Server-side API Key
- Log in to your Iterable dashboard
- Navigate to Settings > API Keys
- Create a new Server-side API Key or use an existing one
- Ensure the key has permissions for Email Template management
- Copy the API Key value
Important: Use a Server-side API Key, not a Mobile API Key. Only Server-side keys have the necessary permissions for template management.
Step 3: Connect in Email Love Builder
- In Email Love Builder, go to Settings > Integrations
- Find Iterable and click Connect
- Select your Iterable data center from the dropdown
- Paste your Iterable Server-side API Key in the provided field
- Click Save
Email Love Builder will validate your credentials. Once validation is complete, your Iterable integration is active.
Exporting Templates to Iterable
Once connected, exporting a template to Iterable is simple:
- Open a template in the Email Love Builder editor
- Click the Export button in the toolbar
- Select Export to Iterable
- Your template is created as a new email template in your Iterable account
- You can now use this template in your Iterable campaigns
Template Details
When you export a template to Iterable:
- The template name matches the template name in Email Love Builder
- The template includes all HTML, styling, and content from your Email Love Builder template
- The template is created in a draft state, allowing you to review it before use
- Any images or assets are included based on Email Love Builder's export settings
Disconnecting Iterable
To remove the Iterable integration:
- Go to Settings > Integrations
- Find Iterable in the list
- Click Disconnect
Your Iterable account and any previously exported templates remain unchanged. You can reconnect at any time.
Troubleshooting
"Invalid API Key" Error
- Verify that you're using a Server-side API Key, not a Mobile API Key
- Confirm that the key has email template permissions enabled
- Check that the API key is active and hasn't been revoked in Iterable
"Data Center Not Found" Error
- Double-check that your selected data center matches your Iterable account's actual location
- If you're unsure, check your Iterable dashboard settings
Export Fails
- Verify that your Iterable integration is still active in Settings > Integrations
- Check that your API Key still has the necessary permissions
- Try disconnecting and reconnecting your Iterable account
- Ensure your Iterable account has space for new templates
Need Help?
For additional support:
- Consult Iterable's API documentation
- Contact Iterable support for account-specific issues
- Reach out to the Email Love Builder team for integration questions
